Satisfaction survey

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ALTRAD Coffrage & Étaiement
satisfaction survey

As part of our commitment to continuous improvement, we would be grateful if you could take a few moments to complete this survey. Your feedback is essential in helping us to enhance the quality of our services and solutions, so that we can better meet your expectations and needs.

Reading time/answers: 2 minutes

1. What service(s) did you request from ALTRAD Coffrage & Étaiement? Rental Sale Assembly service

2. Are you satisfied with the quality of the products and services provided? Very satisfactory Satisfactory Not very satisfactory Unsatisfactory

3. Are you satisfied with the delivery times and the availability of the equipment? Very satisfactory Satisfactory Not very satisfactory Unsatisfactory

4. Did our account manager respond effectively to your needs? Yes, exactly Yes, generally speaking Partially Not at all

5. Were the solutions proposed by our teams suitable for your project (technical solutions, options, advice)? Absolutely suitable Suitable Not particularly suitable Not suitable

6. Which product(s) are you familiar with? (multiple choices possible) Airodek Altradal Altralight Easy Up Escaplus Props HD 320 Gemagrille Jalsec Platform Jalform (EVO) Megashor Manuportable Mac Bloqueur Beams Safety equipment ( posts, rails, etc.) SL 40 Slimshor Secutable EVO Staflex Tetrashor Others

7. Which product(s) have you used on your projects? (multiple choices allowed) Airodek Altradal Altralight Easy Up Escaplus Props HD 320 Gemagrille Jalform (EVO) Jalsec platform Manuportable Mac Bloqueur Megashor Beams Safety equipment ( posts, rails, etc.) Secutable EVO SL 40 Slimshor Staflex Tetrashor Others

8. What overall rating would you give ALTRAD Coffrage & Étaiement ?

9. Would you recommend Altrad Coffrage & Etaiement ? I will use your services again I would recommend ALTRAD to my professional network I won't be contacting you again

10. Do you have any suggestions or areas for improvement you’d like to share with us?

Vous pouvez choisir de nous laisser votre nom et la raison sociale de votre entreprise en remplissant les champs ci-dessous ou vous pouvez rester anonyme.

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J'accepte que les données personnelles renseignées dans ce formulaire soient collectées et traitées par Altrad Coffrage & Etaiement dans le cadre de cette enquête de satisfaction, conformément à notre politique de confidentialité (lien disponible en bas de page).

Les informations recueillies sur ce formulaire dans l’optique d’être traitées par ALTRAD Coffrage & Étaiement. Elles sont conservées pour une durée indéterminée. Conformément au Règlement (UE) 2016/679 du Parlement européen et du Conseil du 27 avril 2016 [en application depuis mai 2018], vous pouvez exercer votre droit d'accès aux données vous concernant et les faire rectifier en nous contactant au travers de ce même formulaire.

Thank you for your trust and for taking the time to complete this survey.

Altrad Coffrage & Etaiement teams

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